Hemmy's finest cigars & more
(Status: August 2025)
1.1 For all orders in the online store https://hemmys.de at Hemmy's finest cigars & moreowner: Hemmy Garcia, Welfenallee 6, 13465 Berlin, the following General Terms and Conditions (GTC) apply exclusively in the version valid at the time of the order.
1.2 The currently valid GTC can be viewed at https://hemmys.de/allgemeine-geschaeftsbedingungen can be viewed and printed out.
1.3 Our customer service is available on weekdays from 12:00 to 22:00 at:
E-mail: info@hemmys.de | Phone: +49 (0)30 - 40107774
1.4 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity (Section 13 BGB).
1.5 We do not recognize deviating general terms and conditions of the customer unless we expressly agree to their validity in writing.
1.6 The sale is made exclusively to persons who have reached the age of 18.
An age check is carried out on delivery.
The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding invitation to place an order. Service descriptions and images on websites or in catalogs do not have the character of a guarantee. All offers are valid "while stocks last".
3.1 The customer can collect products in the shopping cart without obligation and change them there at any time.
3.2 By clicking the [order with obligation to pay] button, the customer submits a binding purchase offer.
3.3 After sending the order, the customer receives an automatic confirmation of receipt by e-mail, which does not constitute acceptance of the contract.
3.4 The contract is concluded by:
whichever comes first.
3.5 If the payment method is "prepayment", the contract is concluded when the bank details are provided. If no payment is made within 10 days, we reserve the right to withdraw from the contract.
4.1 All prices are inclusive of statutory VAT and exclusive of shipping costs.
4.1 All prices include the applicable statutory VAT and other price components and do not include shipping costs.
4.2 The shipping costs are clearly displayed to the customer on a separate information page and during the ordering process. Details can be found at: https://hemmys.de/versand-zahlung
4.3 We reserve the right to change prices. All information is provided without guarantee. The prices in the online store valid at the time of the order are decisive. Price components may change due to tax regulations and will be marked accordingly.
4.4 Due to legal regulations, we are not permitted to grant any discounts or rebates on tobacco products.
4.5 Special conditions apply to dealers, which are agreed individually.
5.1 Delivery shall be made to the address specified by the customer.
5.2 Deliveries within Germany shall be made within four working days of receipt of payment at the latest, unless otherwise agreed.
5.3 If delivery fails for reasons for which the customer is responsible after three delivery attempts, we may withdraw from the contract. Payments already made will be refunded immediately.
5.4 If an ordered product is not available, we will inform the customer immediately and refund any payments already made.
5.5 An age check is carried out on delivery (delivery only to recipients of legal age).
6.1 Currently offered payment method:
6.2 If the payment method "prepayment" is selected, the customer will receive an e-mail with the payment information after completing the order. The goods will be dispatched once payment has been received in full. If payment is not received within 10 calendar days, we reserve the right to cancel the order.
6.3 In the case of credit card payment, the card account will be debited immediately after completion of the order. Processing takes place via our payment service provider in accordance with the applicable security standards.
6.4 Additional payment methods may be offered in the future and will be shown in the checkout.
6.5 The statutory provisions on default of payment shall apply.
6.6 The customer shall only be entitled to rights of set-off and retention if his claims are undisputed or have been legally established.
The delivered goods remain the property of Hemmy's finest cigars & more until full payment has been received.
8.1 The statutory provisions on liability for material defects shall apply.
8.2 Additional guarantees only exist if they are expressly stated for individual products.
9.1 We shall be liable without limitation for damages caused by intent or gross negligence.
9.2 In the event of slight negligence, we shall only be liable in the event of a breach of material contractual obligations (cardinal obligations) and limited to the foreseeable damage typical of the contract.
9.3 Liability for damages arising from injury to life, limb or health and under the Product Liability Act remains unaffected.
10.1 The customer can save the text of the contract before placing the order.
10.2 The seller stores the contract text internally, but does not make it publicly accessible online.
Consumers have a statutory right of withdrawal. You can find the details in the withdrawal policy at: https://hemmys.de/widerrufsbelehrung
12.1 German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
12.2 The place of jurisdiction for all disputes arising from the contractual relationship is Berlin, provided that the customer is a merchant, a legal entity under public law or a special fund under public law.
12.3 The contract language is exclusively German.
12.4 The European Commission provides a platform for online dispute resolution (OS): http://ec.europa.eu/consumers/odr Note: We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
12.5 We currently support payments in euros (EUR). The online store is available in German and English.
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English