Shipping & Payment

Delivery conditions & prices

We deliver worldwide. Please note that certain payment methods may be excluded for international deliveries.

Customs clearance: Private individuals are responsible for complying with the applicable import and customs regulations in the destination country. Any customs duties or import taxes are to be borne by the recipient.

Dealer inquiries: For orders as a dealer or reseller, please contact Hemmy's finest cigars & more directly in advance. Special conditions and shipping terms for dealers will be agreed personally and individually. We are currently working on a separate dealer area with additional information, ordering options and conditions. More information will be available soon. For dealer inquiries, please write to us at info@hemmys.de.

Prices: All prices stated on the product pages are inclusive of VAT and other price components. Prices are subject to change without notice. All prices are quoted without guarantee and are based on the applicable legal requirements, in particular with regard to VAT, product categorization and tax regulations. The price displayed in the shopping cart at the time of ordering is binding. Due to tax regulations (§ 22 TabStG), we are not permitted to grant discounts or rebates on tobacco products.

Language & Currency: Our checkout is currently in German and English available. All Payments are made in Euro (EUR).

Shipping costs overview

  • Germany: Flat rate 8 €
    → From an order value of 90 € shipping within Germany free of charge.
  • Europe (EU member states): Flat rate 19 €
    → From an order value of 150 € shipping within Europe free of charge.
  • Switzerland (with customs declaration): Flat rate 25 €
    → From an order value of 200 € shipping to Switzerland free of charge.
  • Worldwide outside the EU (with customs declaration): Flat rate 50 €
    → From an order value of 1500 € worldwide shipping free of charge.

The shipping costs incurred will be clearly and transparently displayed in the shopping cart system and on the order page. Delivery will be made within four working days of receipt of payment at the latest, unless otherwise stated or agreed.

Payment methods

Prepayment by bank transfer:  After completing the order, you will receive a confirmation with the bank transfer details. Your order will be dispatched once payment has been received in full. 

Credit card payment (Mastercard): We now also accept payments by Mastercard. Credit card payments are processed securely via our certified payment service provider. When paying by credit card, we require the following details:

  • Credit card number

  • Validity date

  • Card verification code (CVC)

The card is debited immediately after the order is completed. All data is transmitted SSL-encrypted and is not stored on our server.

(Aktuell können wir nur Kreditkarten Zahlungen innerhalb Deutschlands abwickeln)

Other payment methods are currently not available. We are working on offering further electronic payment methods in the future.

Age verification

To become part of the Hemmys family...

Do we need to make sure that you have at least 18 years are old. Please confirm your age to continue and use the website.